Refund Policy

We want you (and your pup) to be completely happy with your experience at Spartas Naturals. If something’s not right, we’re here to help.

🐾 All Sales Are Final on Edible Products

Due to the nature of our products (freeze-dried dog treats), we cannot accept returns or offer refunds on opened or used items. This is to ensure the safety and freshness of every treat we ship.

✅ Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We’ll gladly send a replacement or offer a refund.

To process your request, please email info@spartasnaturals.com with:

• Your order number

• A photo of the item and packaging

• A short description of the issue

📦 Returns (if applicable)

If an item is eligible for return (non-edible items only), it must be:

• Unopened and unused

• In original packaging

• Returned within 14 days of delivery

Return shipping costs are the responsibility of the customer unless the product was defective or shipped in error.

💳 Refunds

If approved, your refund will be issued to the original payment method within 5–10 business days after we process the return.

For questions or help with your order, reach out to us at:
📧 info@spartasnaturals.com
📞 603-991-6997